Ticket Exchange Policy

2017-2018 Ticket Exchange Policy

All ticket sales are final, and no refunds will be issued.
Please keep your tickets secure and treat them like you would cash.

  1. Only unredeemed full-season and 13-game plan (half-season) tickets are eligible for exchange for any 2017-2018 regular season game.
  2. No single-game tickets, partial plans, or Friends & Family Pack tickets will be exchanged.
  3. Group tickets are not eligible for exchange.
  4. Tickets marked with a “COMP” price code are not eligible for exchange.
  5. The RiverKings and Landers Center Box Off Staff are not authorized to approve any changes or exchanges to orders placed through Ticketmaster.com. All inquiries about a Ticketmaster.com purchase must be discussed with Ticketmaster customer service.
    1. The only exception to this authorization is Landers Center Box Office Management may reprint lost or digital tickets at the discretion of the Supervisor on Duty. Photo ID and the card used to purchase the tickets must be present for tickets to be reissued. A fee may apply per Landers Center policies.
  6. Ticket exchanges and voucher redemptions processed in the Landers Center Box office are subject to a $1 per ticket redemption fee.
    1. Calling a RiverKings representative in advance and exchanging tickets or redeeming your vouchers over the phone will waive this fee.
    2. The exchanged tickets will be left in will-call under the name of customer’s choosing. The person picking up the tickets will need to show a photo ID matching the name in will-call and surrender the tickets or vouchers being exchanged.
    3. Walk-in exchanges are also welcomed in the RiverKings Front Office during normal business hours and no later than three hours before puck drop on game days.
    4. The RiverKings encourage exchanging tickets in advance for the best seating availability for your companions and guests and also to more quickly serve our fans at the Box Office windows.
  7. This policy is subject to revision through out the 2017-2018 season. Any revisions will be made available as soon as they are finalized.

For any questions, contact your RiverKings sales representative or RiverKings Ticketing Manager.

Next Game

RiverKings vs. Ice Bears

Friday, October 20 - 7:00 PM
Landers Center

Friends & Family Packs



MRK RiverKings 0 0 0 0 0
BIR Birmingham 0 0 0 0 0
EVV Evansville 0 0 0 0 0
FAY Fayetteville 0 0 0 0 0
HUN Huntsville 0 0 0 0 0
KNX Knoxville 0 0 0 0 0
MAC Macon 0 0 0 0 0
PEN Pensacola 0 0 0 0 0
PEO Peoria 0 0 0 0 0
RKE Roanoke 0 0 0 0 0
Full Standings